Manage Service Providers Seamlessly
Onboard therapists, trainers, consultants, and other service providers. Manage their schedules, track performance, and coordinate seamlessly.
💡 Providers = professionals who deliver services (therapists, trainers, consultants, etc.)
Unlimited providers, no extra fees per person
Each provider manages their own availability
Assign providers to specific locations and services
Track individual performance and earnings
∞
Providers
1
Platform
100%
Autonomy
Service Providers
Jessica Martinez
Massage Therapist
45
Bookings
4.9 ⭐
Rating
£3,825
Revenue
Michael Chen
Personal Trainer
38
Bookings
4.8 ⭐
Rating
£3,040
Revenue
Sarah Johnson
Yoga Instructor
52
Bookings
5.0 ⭐
Rating
£4,160
Revenue
Simple Provider Onboarding
Add new therapists, trainers, or consultants in minutes. Send invitation links, they complete their profile, and they're ready to take bookings.
3-Step Onboarding Process:
Send Invitation
Enter email, send invite link instantly
Provider Completes Profile
They add bio, specialties, qualifications, photo
You Approve & Activate
Review, approve, and they're live
Provider Profile Includes:
Professional bio and introduction
Certifications and qualifications
Service specialties and expertise
Contact information and preferences
You Stay in Control
Every provider must be approved by you before they can take bookings. Review their qualifications, check their profile, and activate when ready.
5 min
Setup time
100%
Your approval
New Provider Profile
Basic Information
First Name
Jessica
Last Name
Martinez
Role / Title
Licensed Massage Therapist
Specialties
Professional Bio
Licensed massage therapist with 8+ years of experience specializing in therapeutic and relaxation techniques. Certified in Swedish, deep tissue, and hot stone massage.
Certifications
Jessica's Schedule
Working Hours
Break Times
Upcoming Time Off
Provider-Controlled Scheduling
Give providers control over their availability while preventing double bookings. They set their hours, you maintain oversight.
Schedule Management Features:
Flexible Recurring Schedules
Set weekly patterns that repeat automatically
Custom Break Periods
Lunch breaks, buffer time between appointments
Time-Off Management
Vacation days, sick leave, personal time
Real-Time Availability
Clients only see accurate, available time slots
Smart Conflict Prevention
System automatically prevents double bookings. If a provider is scheduled at one location, they can't be booked elsewhere at the same time.
✓ Zero double bookings guaranteed
Provider Independence
Providers log in, update their availability anytime. You don't have to manage everyone's calendar—they handle their own schedules while you keep full visibility.
Assign Providers to Locations
Have multiple locations? Assign providers to specific venues. System ensures they're only bookable at their assigned locations—no confusion, no conflicts.
Location Assignment:
Provider works at one location only
Provider works at multiple locations (different days)
Provider travels to client locations (mobile services)
Set travel time between locations automatically
Common Scenarios:
Spa Chain
Jessica works Mon-Wed at Downtown, Thu-Fri at Westside
Mobile Trainer
Michael travels to client homes, 30min travel buffer
Multi-Location Clinic
Dr. Smith at Main clinic only, clients book there
Crystal Clear for Clients
When a client selects "Downtown Spa" location, they only see providers assigned there. No confusion about who's available where.
Location Assignments
Select Provider
Jessica Martinez - Massage Therapist
Assigned Locations
Downtown Spa
123 Main St, New York
Westside Spa
456 West Ave, New York
Airport Location
789 Terminal Rd, New York
Travel Settings
Jessica's Services
Services Offered
Swedish Massage
Deep Tissue Massage
Hot Stone Therapy
Sports Massage
Prenatal Massage
Custom Pricing Enabled
Jessica's prices may differ from standard rates based on experience level
Match Services to Expertise
Not every provider offers every service. Assign services based on qualifications, expertise, and certifications—clients only see providers qualified for what they need.
Service Assignment Features:
Expertise-Based Matching
Only assign services providers are qualified to perform
Custom Pricing Per Provider
Senior providers can charge more for same service
Custom Duration Overrides
New providers may need more time per appointment
Service Bundles
Group related services providers offer together
Perfect Client Matching
Client books "Hot Stone Therapy" → System shows only providers certified in hot stone → Client gets qualified expert every time.
✓ No booking providers for services they can't perform
Example: Pricing by Experience
Track Provider Performance
Know who's driving revenue, who clients love, and where to focus your attention. Individual dashboards for each provider show complete performance metrics.
Performance Metrics:
Appointment Volume
Total bookings, completed, cancelled, no-shows
Revenue Generation
Total earnings, average per booking, trends
Client Satisfaction
Average rating, reviews, repeat booking rate
Efficiency Metrics
Utilization rate, peak hours, service breakdown
Smart Business Decisions:
• Identify top performers for bonuses or promotions
• Spot providers who need additional training
• Balance workload across your team
• Recognize trends in client preferences
• Plan staffing based on demand patterns
Team Benchmarking
Compare providers side-by-side. See who's bringing in the most revenue, getting the highest ratings, or handling the most bookings. Healthy competition drives excellence.
Jessica's Performance
This Month
45
bookings
Revenue
£3,825
+12%
Rating
4.9
⭐
Repeat Rate
68%
clients
Monthly Revenue Trend
Top Services
Swedish Massage
18 appointments
£1,530
Deep Tissue
15 appointments
£1,800
Hot Stone
12 appointments
£1,320
Team Messages
To: All Providers
2 hours ago
Reminder: Holiday schedule changes take effect next week. Please update your availability in the system.
Recent Conversations
Jessica Martinez
1 hour ago
Can I switch my Thursday shift to Friday?
Michael Chen
3 hours ago
Thanks for approving my time-off request!
Sarah Johnson
5 hours ago
Question about the new massage oil supplier
Stay Connected with Your Team
Keep your providers informed and coordinated. Send announcements, answer questions, and manage your team—all from one centralized messaging hub.
Communication Features:
Broadcast Messages
Send updates to all providers at once
Individual Conversations
Private messaging with each provider
Instant Notifications
Providers get alerts on new messages
Read Receipts
Know when providers have seen your message
Common Uses:
• Announce schedule changes or policy updates
• Answer provider questions about bookings
• Coordinate coverage for sick days/emergencies
• Share important client notes or requests
• Approve time-off requests quickly
No More Text Message Chaos
Stop juggling group texts, missed messages, and lost information. Everything in one place, searchable, organized by provider. Professional communication that scales.
Track Certifications & Credentials
Maintain compliance and build client trust. Track provider licenses, certifications, and insurance—get alerts when renewals are due.
Credential Tracking:
Professional Licenses
State licenses, practice permits, regulatory compliance
Certifications
Specialty training, continuing education credits
Insurance Documentation
Liability insurance, malpractice coverage
Expiration Tracking
Automatic reminders before credentials expire
Stay Compliant
Never worry about expired licenses or lapsed insurance. Get automatic reminders 30, 60, and 90 days before expiration.
✓ Avoid fines and regulatory issues
Display Credentials to Clients
Optionally showcase provider qualifications on booking pages. When clients see "Licensed Massage Therapist - Certified in Deep Tissue (2018)", it builds trust and confidence.
Jessica's Credentials
Active Certifications
Licensed Massage Therapist (LMT)
New York State Board
Certified Deep Tissue Specialist
American Massage Therapy Association
Hot Stone Therapy Certification
International Spa Association
Professional Insurance
Renewal Reminders
Deep Tissue Certification expires in 3 months
Renewal reminder sent to Jessica
Empower Your Service Providers Today
Give your therapists, trainers, and consultants the tools they need to manage their schedules, track performance, and deliver exceptional service—all in one platform.