Reduce No-Shows by 80% with SMS
Send automated appointment reminders, confirmations, and updates directly to your clients' phones. Professional communication that keeps everyone informed.
Automated appointment reminders (24hrs, 2hrs before)
Instant booking confirmations via text
Reschedule and cancellation notifications
Business alerts for new bookings and changes
80%
Fewer no-shows
98%
Open rate
Instant
Delivery
Messages
Today
✅ Booking Confirmed! Swedish Massage 📅 Jan 5, 2025 at 2:00 PM 📍 Downtown Spa 👤 with Jessica Martinez Need to reschedule? Reply RESCHEDULE
10:30 AM
⏰ Reminder Your appointment is tomorrow! Swedish Massage Jan 5 at 2:00 PM Downtown Spa See you soon! 😊
Yesterday 2:00 PM
🔔 Starting Soon Your appointment starts in 2 hours 📍 123 Main St, New York 🚗 Leave now to arrive on time Questions? Call us: (555) 123-4567
12:00 PM
SMS Activation
Enable SMS Service
One-click activation. We'll set up everything instantly.
Dedicated Phone Number Assigned
Your SMS Number
(555) 123-4567
This number will appear on all SMS messages sent to clients
Select Country
Number will be provisioned from this country
Simple Pricing
No setup fees • No hidden costs • Cancel anytime
Activate SMS in 60 Seconds
Enable SMS notifications with a single click. We'll provision a dedicated phone number instantly and you're ready to send messages.
What You Get:
Dedicated business phone number
Instant messaging capability
Country-specific number provisioning
Automatic opt-in handling
Two-way messaging support
Simple 3-Step Process:
Click 'Activate Now' button
We assign you a dedicated phone number
Start sending SMS immediately
No Long-Term Commitment
Pay only for the messages you send. No contracts, no setup fees, no hidden costs. Pause or cancel anytime with zero penalties.
60 sec
Setup time
£0
Setup fee
Keep Clients Informed Automatically
Reduce no-shows by 80% with automated text reminders. Clients get timely notifications about their appointments without you lifting a finger.
Automated Notifications:
Booking Confirmation
Instant confirmation when appointment is booked
24-Hour Reminder
Reminder sent day before appointment
2-Hour Alert
Final reminder right before they need to leave
Reschedule Notifications
Updates when appointment time changes
Cancellation Messages
Confirmation when appointment is cancelled
The Impact:
• 80% reduction 80% reduction in no-shows and missed appointments
• 98% open rate 98% open rate for SMS vs 20% for email
• Zero manual work Zero manual work — everything happens automatically
• Better reviews Better reviews from improved communication
Professional Client Experience
Clients appreciate the reminders. They never forget appointments, arrive on time, and feel like you're running a professional operation. It's the little things that build trust.
Booking Confirmation
✅ Booking Confirmed! Swedish Massage 📅 Jan 5, 2025 at 2:00 PM 📍 Downtown Spa 👤 with Jessica Martinez Need to reschedule? Reply RESCHEDULE
24-Hour Reminder
⏰ Reminder Your appointment is tomorrow! Swedish Massage Jan 5 at 2:00 PM Downtown Spa See you soon! 😊
2-Hour Alert
🔔 Starting Soon Your appointment starts in 2 hours 📍 123 Main St, New York 🚗 Leave now to arrive on time Questions? Call us: (555) 123-4567
Edit Message Templates
24-Hour Reminder
Available Fields
Click to insert into message
Make Every Message Yours
Customize every SMS template to match your brand voice. Add your business name, personalize greetings, include custom instructions—make it feel like you.
Customization Options:
Editable Templates
Modify every message template to match your style
Dynamic Fields
Auto-insert client name, appointment details, pricing
Brand Voice
Professional, casual, friendly—write it your way
Multi-Language Support
Create templates in different languages for diverse clients
Brand Examples:
Luxury Spa:
Welcome to Serenity Spa. We look forward to your visit tomorrow...
Fitness Studio:
Hey Sarah! 💪 Your training session is tomorrow. Let's crush it!
Law Office:
Your consultation with Attorney Smith is confirmed for tomorrow at 2PM.
Character Count Optimization
SMS is charged per 160 characters. Our editor shows real-time character count so you can optimize messages and keep costs down while maintaining clarity.
Stay Informed About Your Business
Get instant SMS alerts about new bookings, cancellations, and important business activities. Never miss what matters.
Business Alerts:
New Booking Alerts
Instant notification when client books appointment
Cancellation Notices
Know immediately when appointments are cancelled
Daily Schedule Summary
Morning text with today's appointment count
Staff Assignment Notifications
Providers get alerts about their bookings
Payment Confirmations
Alerts when clients complete payment
Flexible Alert Routing:
• Owners Owners get alerts about all business activity
• Providers Providers only get alerts about their appointments
• Admin staff Admin staff can opt-in to specific notifications
• Multiple recipients Multiple recipients — send to entire team or specific people
Never Be Caught Off Guard
Know exactly what's happening in your business, when it happens. New booking at 11pm? You'll know. Last-minute cancellation? Instant alert. Stay connected without being glued to your computer.
New Booking
🎉 New Appointment! Client: Sarah Johnson Service: Swedish Massage Date: Jan 5 at 2:00 PM Provider: Jessica Martinez Value: £85 View in dashboard →
Cancellation Notice
⚠️ Appointment Cancelled Client: Mike Chen Service: Deep Tissue Was scheduled: Jan 6 at 3:00 PM Slot is now available Cancelled 2 hours ago
Daily Summary
☀️ Good morning! Today's Schedule: • 8 appointments booked • £680 expected revenue • First client: 9:00 AM • Last client: 5:00 PM Have a great day! 💪
Message Schedule
Booking Confirmation
Send immediately after booking
24-Hour Reminder
Send 24 hours before appointment
2-Hour Alert
Send 2 hours before appointment
Post-Service Follow-Up
Send 24 hours after appointment
Set It Once, Forget Forever
Configure your reminder schedule once. Every booking automatically triggers the right messages at the right time. Zero manual work, 100% consistency.
Flexible Scheduling Options:
Pre-Appointment Reminders
24hrs, 12hrs, 2hrs, or custom intervals before
Post-Appointment Follow-Ups
Thank you messages, feedback requests, rebooking prompts
Event-Triggered Messages
Instant confirmations, cancellation notices, rescheduling updates
Special Occasions
Birthday greetings, holiday messages, promotional offers
The Magic of Automation:
Configure once, works for every booking forever
System calculates timing automatically
Messages personalized with appointment details
No manual reminders, no forgotten clients
Massive Time Savings
Before: Spend 30 minutes daily sending manual reminders. After: Spend 0 minutes. System handles it perfectly, every time.
⏱️ Save 15+ hours per month on client communication
SMS Analytics
Messages Sent
1,247
+12%
Delivery Rate
98.5%
+0.3%
Open Rate
97.2%
+2.1%
Link Clicks
342
+18%
Messages This Week
By Message Type
Track Every Message
See exactly how your SMS notifications are performing. Track delivery, opens, clicks, and engagement to optimize your communication strategy.
What We Track:
Delivery Confirmation
Know every message was successfully delivered
Open Rates
See when clients read your messages
Link Click Tracking
Monitor how many clicked reschedule/directions links
Engagement Metrics
Reply rates, response times, client interaction
Actionable Insights:
• See which message templates get the best response
• Identify optimal timing for reminders
• Track ROI of SMS vs no-show prevention
• Monitor cost per message vs value delivered
• Compare performance across locations/providers
Prove the ROI
Show exactly how SMS notifications impact your bottom line. Export reports showing no-show reduction, revenue protected, and client satisfaction improvements. Data that justifies the investment.
SMS Settings
Event-Based Triggers
Who Gets Notified
Business Hours Only
Respects client's local timezone
Opt-Out Compliance
✓ Automatic opt-out handling
Clients can reply STOP to unsubscribe. System automatically respects their preference.
Complete Control Over Notifications
Fine-tune every aspect of your SMS system. Choose which events trigger messages, who receives them, and when they're sent. Total flexibility to match your business needs.
What You Control:
Event Triggers
Enable/disable notifications for specific events
Recipient Groups
Choose who gets each type of notification
Send Times
Set quiet hours to avoid late-night messages
Opt-Out Management
Automatic compliance with unsubscribe requests
Built-In Compliance:
Automatic STOP command handling
Respects quiet hours and timezones
TCPA and CTIA compliant
Maintains opt-out list automatically
Your Business, Your Rules
Every business is different. Maybe you only want confirmations, no reminders. Maybe you want providers notified but not clients. Configure it exactly how you want—we adapt to you, not the other way around.
Start Reducing No-Shows Today
Join thousands of businesses using SMS notifications to keep clients informed, reduce no-shows by 80%, and deliver a professional experience that builds trust.